AlignHub Terms Of Service
Last Updated: July 21, 2026
Effective Date: July 21, 2026
Effective Date: July 21, 2026
AlignHub is a B2B work management and business operations platform owned and operated by SpreadMe Digital Pvt. Ltd.. In these Terms of Service, “AlignHub,” “we,” “us,” and “our” refer to SpreadMe Digital Pvt. Ltd..
These Terms govern access to and use of the AlignHub website, software platform, applications, integrations, support, and related services. By creating an account, accepting an order form, or using the Services, you agree to these Terms.
The Services are intended primarily for business and organizational use. If you use the Services on behalf of an organization, you confirm that you have authority to bind that organization.
1. Agreement and Eligibility
You may use the Services only if you are at least 18 years old, can enter into a binding agreement, and are not prohibited from using the Services under applicable law.
If you do not agree to these Terms, do not access or use the Services. Any rights that cannot legally be waived or restricted remain unaffected.
2. Definitions
- "Account" means an account used to access the Services.
- "Authorized User" means an individual permitted by a Customer to use its Workspace.
- "Customer" means the person or legal entity that creates an Account, administers a Workspace, or enters into an Order with us.
- "Customer Data" means data, files, credentials, records, and content submitted to, stored in, or generated through the Services by or for a Customer or its Authorized Users.
- "Documentation" means user guides, instructions, and materials we make available for the Services.
- "Order" means an order form, proposal, statement of work, online purchase, or other written agreement describing Paid Services.
- "Paid Services" means optional white-label customization, implementation, migration, enterprise support, professional services, or other services identified as chargeable in an Order.
- "Services" means the AlignHub website, platform, modules, integrations, Documentation, support, and Paid Services.
- "Workspace" means a Customer-controlled environment within AlignHub.
- "White-label Services" means optional branding, custom-domain, configuration, implementation, and related services that allow a Customer to present an approved version of AlignHub under its own brand.
3. AlignHub Services
3.1 Platform functions
AlignHub may provide credential management, task and project management, leave administration, payroll calculation and payslip generation, asset management, team collaboration, reporting, integrations, and approved white-label configurations.
3.2 Free access and Paid Services
Core access to AlignHub may be offered without charge. Fees apply only where a Customer purchases Paid Services or where an Order expressly states that a feature, service, usage level, or support package is chargeable.
Free access does not create a right to any particular feature, storage limit, support level, or continued availability. We may introduce reasonable usage limits or offer optional paid functionality, subject to notice where appropriate.
3.3 No salary transfer or financial service
AlignHub supports payroll administration, calculations, records, and payslip generation. AlignHub does not transfer salaries, execute payroll payments, hold customer funds, or provide banking, accounting, legal, tax, or employment advice.
4. Accounts and Workspace Administration
4.1 Registration information
You must provide accurate, current, and complete registration information and keep it updated.
4.2 Account security
You are responsible for maintaining the confidentiality of account credentials, using appropriate security controls, and promptly notifying us of suspected unauthorized access. Each Authorized User must use an individual account unless we expressly approve another method.
4.3 Workspace administrators
A Customer may appoint Workspace administrators. Administrators may add or remove users, configure permissions, access or export Customer Data, manage integrations, and control Workspace settings. If your account is managed by an organization, its administrator may access and manage information associated with that Workspace.
4.4 Customer responsibility
The Customer is responsible for the acts and omissions of its Authorized Users, its Workspace configuration, and its compliance with applicable law and these Terms.
5. License and Permitted Use
Subject to these Terms, we grant the Customer and its Authorized Users a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services for internal business operations during the applicable service term.
Except where an Order expressly permits White-label Services, you may not resell, sublicense, rent, lease, commercially distribute, or provide third-party access to the Services.
6. Acceptable Use
You must not, and must not allow another person to:
- Use the Services in violation of law, regulation, or another person's rights;
- Upload, transmit, or distribute malware, harmful code, unlawful content, or material that infringes privacy, confidentiality, or intellectual-property rights;
- Attempt to gain unauthorized access to an Account, Workspace, system, network, credential, or data set;
- Probe, scan, or test the vulnerability of the Services without our prior written authorization;
- Bypass security, permissions, rate limits, usage restrictions, or payment controls;
- Reverse engineer, decompile, disassemble, or attempt to derive source code except to the limited extent such restriction is prohibited by law;
- Scrape, crawl, or use automated extraction tools without written permission;
- Overload, disrupt, damage, or interfere with the Services or another user's use of them;
- Impersonate another person or misrepresent identity, authority, or affiliation;
- Use the Services to send spam, conduct fraud, or support unlawful surveillance or abusive activity;
- Store full payment-card authentication data, including CVV codes, or other data that the Documentation states is prohibited; or
- Assist or encourage another person to perform a prohibited act.
We may investigate suspected violations and may remove content, restrict features, suspend access, or terminate Accounts where reasonably necessary to protect the Services, our users, or third parties.
7. Customer Data
7.1 Ownership
As between the parties, the Customer retains ownership of Customer Data. We do not acquire ownership of Customer Data merely because it is stored or processed through AlignHub.
7.2 Limited processing permission
The Customer grants us a limited, non-exclusive right to host, copy, process, transmit, display, secure, back up, and otherwise handle Customer Data only as reasonably necessary to provide, support, secure, and improve the reliability of the Services; comply with lawful instructions; and meet legal obligations.
7.3 Customer warranties
The Customer confirms that it has all rights, notices, consents, and lawful authority required to submit and process Customer Data through the Services. The Customer must not submit data that is unnecessary, unlawful, or prohibited by the Documentation or an Order.
7.4 Credential Vault
The Credential Vault and related features are designed to store supported credentials, access keys, tokens, and secure notes using encryption and access controls. The Customer remains responsible for limiting access, removing access promptly when no longer needed, and ensuring that credentials are used lawfully.
7.5 Export and deletion
Available export and deletion functions may vary by module, Workspace role, and service configuration. Before an Account or Workspace is closed, the Customer is responsible for exporting Customer Data it wishes to retain. We may delete Customer Data after the applicable retention period, subject to backup cycles and legal obligations.
7.6 Aggregated information
We may create aggregated or de-identified information about service use and performance, provided that it does not identify the Customer or an individual. We may use that information to operate, secure, analyze, and improve the Services.
8. White-label Services
White-label Services are available only under an Order or other written approval. The Customer may use approved branding, domains, themes, and configurations only for the purposes and term stated in the Order.
White-label Services do not transfer ownership of the AlignHub software, source code, platform architecture, templates, methods, Documentation, or underlying intellectual property. The Customer is responsible for its branding, customer-facing notices, domain configuration, user communications, and legal compliance.
The Customer must not represent that it owns the underlying AlignHub technology or remove technical notices that must remain for security, attribution, or legal reasons.
9. Paid Services, Fees, and Taxes
9.1 Orders and fees
Fees, deliverables, billing dates, payment terms, usage limits, and service periods for Paid Services will be stated in the applicable Order. Unless an Order states otherwise, fees are non-refundable once the relevant work has been performed or the applicable service period has begun.
9.2 Taxes
Fees exclude GST and other applicable taxes, duties, and government charges. The Customer is responsible for taxes associated with its purchase, except taxes based on our net income.
9.3 Payment providers
Payments may be processed by third-party payment providers. The Customer authorizes the relevant provider to process the payment information required to complete the transaction and confirms that it is authorized to use the selected payment method.
9.4 Overdue amounts
We may suspend Paid Services for overdue undisputed amounts after reasonable notice. Suspension does not cancel amounts already due.
10. Privacy and Data Processing
Our handling of personal data for our own purposes is described in the AlignHub Privacy Policy. Where we process Customer Personal Data on behalf of a Customer, the AlignHub Data Processing Agreement applies.
The Customer is responsible for providing required privacy notices, establishing a lawful basis, responding to individuals, and configuring Workspace access appropriately.
11. Security
We use reasonable technical and organizational measures appropriate to the nature of the Services and the risks involved. AlignHub includes end-to-end encryption for supported data and communications, together with other controls that may include encryption in transit and at rest, role-based access, authentication controls, logging, monitoring, backups, secure development practices, and incident-response procedures.
No internet-based service can be guaranteed to be completely secure. The Customer must use strong credentials, secure its devices and networks, review permissions, protect administrative accounts, and promptly report suspected security incidents.
12. Third-Party Services and Integrations
The Services may connect to third-party applications, identity providers, payment providers, storage services, communication tools, or other systems. Third-party services are governed by their own terms and privacy practices.
When the Customer enables an integration, it authorizes us to exchange the information reasonably necessary to operate it. We are not responsible for third-party availability, functionality, security, or subsequent handling of data.
13. Intellectual Property
13.1 Our materials
SpreadMe Digital Pvt. Ltd. and its licensors retain all rights, title, and interest in AlignHub, including software, source code, interfaces, designs, trademarks, logos, Documentation, templates, configurations, methods, and improvements. No ownership rights are transferred except as expressly stated in an Order.
13.2 Customer materials
The Customer retains ownership of its names, logos, trademarks, content, and other materials. The Customer grants us the limited rights needed to display and use those materials to provide the Services, including approved White-label Services.
13.3 Feedback
If you provide suggestions or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it to improve or develop products and services, provided that we do not publicly identify you or disclose Customer Confidential Information without permission.
14. Confidentiality
Each party may receive non-public information identified as confidential or that reasonably should be understood as confidential. The receiving party will use such information only for the agreement, protect it using reasonable care, and disclose it only to personnel and service providers who need it and are bound by confidentiality obligations.
Confidentiality obligations do not apply to information that is publicly available without breach, already lawfully known, independently developed, or lawfully received from a third party. A party may disclose confidential information where required by law, after giving notice where legally permitted.
15. Service Availability, Changes, and Support
We aim to provide reliable Services, but uninterrupted or error-free operation is not guaranteed. The Services may be unavailable because of maintenance, security incidents, infrastructure failures, third-party outages, legal requirements, or events outside our reasonable control.
We may add, modify, replace, or discontinue features. Where a change materially reduces a Paid Service during a committed service term, we will provide reasonable notice and, where appropriate, a commercially reasonable remedy under the applicable Order.
Support levels, response targets, and service commitments apply only when stated in an Order or published support policy.
16. Suspension and Termination
16.1 Term
These Terms begin when you first accept them or use the Services and continue until the Account, Workspace, and all applicable Orders have ended.
16.2 Termination by the Customer
The Customer may stop using free Services at any time. Paid Services may be cancelled or terminated only as stated in the applicable Order or Professional Services Agreement.
16.3 Suspension or termination by us
We may suspend or terminate access if the Customer materially breaches these Terms, fails to pay undisputed fees, creates a material security or legal risk, uses the Services unlawfully, harms another person, or if we are required to act by law. Where reasonably possible, we will provide notice and an opportunity to cure before termination.
16.4 Effect of termination
When access ends, the right to use the Services ends, unpaid amounts become due, and the Customer should export data within any available retention period. Provisions concerning ownership, confidentiality, payment, disclaimers, indemnity, liability, dispute resolution, and other terms intended to survive will continue.
17. Warranties and Disclaimers
To the maximum extent permitted by law, free Services are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted, error-free, compatible with every system, or suitable for every business requirement.
Payroll calculations, statutory-deduction fields, reports, and generated records are administrative tools. The Customer must verify outputs using qualified accounting, tax, legal, or employment professionals and remains responsible for compliance with laws applicable to its workforce and operations.
For Paid Services, any express warranty stated in an Order or the Professional Services Agreement applies. No other warranty is provided except where it cannot lawfully be excluded.
18. Indemnity
To the extent permitted by law, the Customer will defend, indemnify, and hold harmless SpreadMe Digital Pvt. Ltd., its affiliates, officers, employees, and contractors from third-party claims, losses, damages, liabilities, and reasonable legal costs arising from Customer Data, unlawful instructions, misuse of the Services, breach of these Terms, or infringement of another person’s rights by the Customer or its Authorized Users.
We will provide reasonable notice of a covered claim and allow the Customer to control the defense, provided that no settlement may impose liability, admission, or non-monetary obligation on us without our written consent.
19. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business opportunities, goodwill, or data, arising from or related to the Services or these Terms.
Our total aggregate liability arising from or relating to the Services or these Terms will not exceed the greater of: (a) the fees paid or payable by the Customer to us for the affected Services during the 12 months immediately preceding the event giving rise to the claim; or (b) INR 10,000 for a Customer using only free Services.
The limitations do not apply to fraud, willful misconduct, breach of confidentiality, infringement or misuse of intellectual property, payment obligations, or liability that cannot lawfully be excluded or limited.
20. Governing Law and Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict-of-law principles.
Before beginning formal proceedings, the parties will attempt in good faith to resolve a dispute through written notice and discussions between authorized representatives for 30 days.
If the dispute is not resolved, it will be finally resolved by a single arbitrator under the Arbitration and Conciliation Act, 1996, as amended. The arbitration will be conducted in English, with its seat and venue in Gandhinagar, Gujarat, India. Either party may seek urgent interim or injunctive relief from a court of competent jurisdiction.
Nothing in this section restricts rights or remedies that cannot legally be waived.
21. Changes to These Terms
We may update these Terms to reflect changes to the Services, business practices, or applicable law. We will post the revised Terms with a new Last Updated date and provide additional notice where a change materially affects existing rights or obligations.
Continued use after the effective date of updated Terms constitutes acceptance, except where fresh consent or a signed amendment is legally required.
22. General Provisions
- Entire agreement: These Terms, the Privacy Policy, the Data Processing Agreement, each applicable Order, and any expressly incorporated terms form the complete agreement for the Services.
- Order of precedence: An Order controls only where it expressly overrides a specific provision of these Terms. The Data Processing Agreement controls for conflicts concerning processing of Customer Personal Data.
- Assignment: The Customer may not assign these Terms without our written consent. We may assign them in connection with a merger, restructuring, financing, or transfer of relevant business or assets.
- Severability: If a provision is invalid or unenforceable, it will be modified only as necessary and the remaining provisions will continue.
- Waiver: A delay or failure to enforce a right is not a waiver. Any waiver must be in writing.
- Force majeure: Neither party is liable for delay or failure caused by events beyond reasonable control, except for payment obligations already due.
- Independent contractors: The parties are independent contractors. These Terms do not create employment, agency, partnership, franchise, or joint venture.
- Electronic communications: You agree to receive agreements and notices electronically by email, through the Services, or by publication on our website.
23. Contact and Formal Notices
Questions about these Terms may be sent to:
Product:
AlignHub
Owned and operated by:
SpreadMe Digital Pvt. Ltd.
Registered Office:
Capitol Icon, 604, GIFT City Road, Sargasan, Gandhinagar, Gujarat 382419, India
Email:
Telephone:
Website:
Formal notices under an Order must also be sent to any notice address identified in that Order. Notices are effective when received by email, recognized courier, or registered post, subject to applicable law.